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headquarters
needlessly, says Dhar District Collector Rajesh Rajoria.
"They can now send application for income, caste
and domicile certificates as well as requests for land demarcation
and landholder's loan passbook on-line. These will be prepared
within 10 days and the applicants informed online".
It works, says Shankar Lal of Dehrisarai. He had
applied for a scheduled tribe's caste certificates through
the local Soochanalaya only last week. Within three days,
he received an on-line reply asking him to collect it, "I
spent only Rs. 10 and three days to get what would have cost
me weeks of running around, "he says, Lal says he still can't
believe it.
The network has also connected the MY medical
College Hospital Indore with Dhar District hospital and three
primary health centers at Tirla Nilchha and Badawar to make
specialist medical advice and referral services available
to villagers. A dozen patients in remote areas were referred
to Indore in the first fortnight of the network's trial run,
which began on January 1.
The Dhar experiment says officials, is cheaper
than the Warna
one and covers more people.
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District
Panchayat Chief Executive Officer Amit Aggarawal says "The
45 wired villages of Warna involved an investment of Rs 25
crore and benefited only sugar and dairy cooperatives, but
the Gyandoot network covering 600 villages in 31 gram panchayats
cost only Rs. 25 lakh."
The Soochanalatys also act as communication links
between the government and the villagers. Aggarawal says,
The allow complaints about non-delivery of services under
government schemes - absent teachers, non-functioning pump
sets etc- reach tehsil, block and district headquarters.
Panchayat funds have been used to install 21 Soochanalays
at strategic bazaar points normally visited by the villagers.
Local youngsters have been trained to work as operators (Soochaks).
And after paying back the capital to the pahchayats, they
are expected to run the Soochanalays on commercila lines,
generating income through user charges.
In gunawad village, the Soochak has already been approached
by private schools for computer training of its students and
for desktop composing of their question paper and report cards.
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